Special Issue LifeShield Emergency Cards
Veterans Only
Emergency Services
Virtual Payment Services
Dual Purpose Card Features
  • Front of card contains a financial debit card chip for financial transactions and payment processing, and preauthorizations bypassing 20 day requirement
  • Back of card contains a QR Code that holds general and health information inlcuding picture ID service codes emergency contact etc.
  • Cards include multiple purses for disability, HSA, doctor, landlord etc. It also can provides rewards, points and cashback tracking.
Veteran Support Services HFX and AVS use VSO agents for support
VA Health Services Criteria -Eligibility
  • Veteran Needs a Service Not Available at a VA Medical Facility
  • In this situation, a Veteran needs a specific type of care or service that VA does not provide in-house at any of its medical facilities.

  • Veteran Lives in a U.S. State or Territory Without a Full-Service VA Medical Facility
  • In this scenario, a Veteran lives in a U.S. State or territory that does not have a full-service VA medical facility. Specifically, this would apply to Veterans living in Alaska, Hawaii, New Hampshire, and the U.S. territories of Guam, American Samoa, the Northern Mariana Islands, and the U.S. Virgin Islands.

  • Veteran Qualifies under the “Grandfather” Provision Related to Distance Eligibility for the Veterans Choice Program
  • For this element, there are a few different ways that a Veteran could be eligible for community care. Initially, the following two requirements must be met in every case:

  • Veteran was eligible under the 40-mile criterion under the Veterans Choice Program on the day before the VA MISSION Act was enacted into law (June 6, 2018), and
  • Veteran continues to reside in a location that would qualify them under that criterion.
  • If both of these requirements have been met, a Veteran may be eligible if one of the following is also true:

  • Veteran lives in one of the five States with the lowest population density from the 2010 Census: North Dakota, South Dakota, Montana, Alaska, and Wyoming, or
  • Veteran lives in another State, received care between June 6, 2017, and June 6, 2018, and requires care before June 6, 2020
  • VA Cannot Furnish Care within Certain Designated Access Standards
  • To be eligible under this criterion, Veterans must meet specific access standards for average drive time or appointment wait-times.
Specific access standards description. Important: Access standards are proposed not yet final
Average drive time to a specific VA medical facility - 30-minute average drive time for primary care, mental health, and non-institutional extended care services (including adult day health care) 60-minute average drive time for specialty careAppointment wait time at a specific VA medical facility 20 days for primary care, mental health care, and non-institutional extended care services, unless the Veteran agrees to a later date in consultation with their VA health care provider 28 days for specialty care from the date of request, unless the Veteran agrees to a later date in consultation with their VA health care providerIt Is in the Veteran’s Best Medical Interest In this situation, a Veteran may be referred to a community provider when the Veteran and the referring clinician agree that it is in their best medical interest to see a community provider.A VA Medical Service Line Does Not Meet Certain Quality Standards In this scenario, if VA has identified a medical service line is not meeting VA’s standards for quality based on specific conditions, Veterans can elect to receive care from a community provider with certain limitations.
Emergency Service Leaders since 1979
Emergency assistance vouchers are available for those veterans who are eligible for VA healthcare services and at-risk in private emergency facilities, Urgent Care.
Additional Card Features in addition to health, and emergency room support are a General Spend Purse for everyday purchases.
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